jili35 Privacy Policy – How We Handle Your Personal Data

1. Who We Are

jili35 (referred to in this document as "jili35," "we," "us," or "our") operates the online gaming and sports betting platform accessible at jili35.best. This Privacy Policy applies to all personal data processed in connection with the jili35 platform, including account registration, deposits, gameplay, sports betting activity, and customer support interactions.

This policy is directed at players in the Philippines and describes how jili35 handles personal data in line with applicable Philippine data protection principles. By creating a jili35 account and using the platform, you acknowledge that your personal data will be processed as described here.

2. Personal Data We Collect

jili35 collects personal data at different stages of your account lifecycle. The type of data collected depends on how you interact with the platform.

jili35 does not intentionally collect sensitive personal data such as health, religious, or political information. If such data is incidentally included in a document submitted for verification, it will not be actively processed beyond what is necessary for the stated verification purpose.

3. How jili35 Uses Your Personal Data

Every use of your personal data at jili35 is tied to a specific and legitimate purpose. We do not process your data for purposes unrelated to operating your account and complying with applicable Philippine obligations.

• Account creation and management: Processing registration details, maintaining account records, and enabling you to log in and access jili35 services.
• Identity verification: Confirming age eligibility (21+), identity, and address to satisfy Know Your Customer (KYC) obligations and prevent underage access.
• Payment processing: Facilitating PHP deposits and withdrawals through GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet, BDO/BPI/UnionBank online banking, and eligible Visa/Mastercard cards.
• Fraud prevention and compliance: Monitoring activity to detect unusual patterns, account sharing, bonus abuse, or suspicious financial behaviour that may indicate fraud or money laundering.
• Customer support: Using account history and communications data to resolve queries, complaints, and account-related issues efficiently.
• Responsible gaming: Analysing play patterns to identify signs of problematic behaviour and administer tools such as deposit limits, session controls, and self-exclusion.
• Platform improvement: Using anonymised and aggregated technical and activity data to identify performance issues, improve navigation, and develop new features.
• Legal and regulatory obligations: Retaining records and responding to lawful requests from Philippine regulatory authorities, courts, and law enforcement agencies.

4. Legal Basis for Processing

jili35 processes personal data on the following legal grounds, consistent with applicable Philippine data protection principles:

• Contractual necessity: Processing required to deliver the jili35 service under the agreement formed when you register an account.
• Legal obligation: Processing required to comply with Philippine anti-money laundering laws, gaming regulations, tax requirements, and other applicable statutes.
• Legitimate interests: Processing carried out for fraud prevention, platform security, customer support, and responsible gaming monitoring, where those interests do not override your rights.
• Consent: Where jili35 requests consent for a specific non-essential purpose, such as receiving optional promotional communications, consent may be withdrawn at any time by contacting support@jili35.best.

5. Who We Share Your Data With

jili35 does not sell your personal data to any third party. Data is shared only with the categories of recipient described below and only to the extent necessary for the stated purpose.

Payment Providers

Transaction data — including payment method identifiers and PHP amounts — is shared with the payment processor relevant to each transaction. This includes e-wallet providers (GCash, Maya, GrabPay, Coins.ph), bank transfer networks (InstaPay, PESONet), and card networks (Visa, Mastercard). These providers process data under their own privacy policies and applicable Philippine financial regulations.

Identity Verification Partners

Where jili35 uses a third-party identity verification service to process KYC documents, the relevant documents and biometric comparisons are shared with that accredited provider. These partners are bound by contractual confidentiality obligations and applicable data protection standards.

Regulatory and Law Enforcement

jili35 may disclose account data, transaction records, and communications to Philippine gaming regulators, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), courts, or law enforcement agencies where required by law or lawful order.

Technology and Platform Providers

Cloud hosting providers, analytics platforms, and technical infrastructure partners may process limited technical data as part of their service delivery. These processors are bound by contractual data processing agreements and do not use jili35 player data for their own commercial purposes.

6. How Long We Retain Your Data

jili35 retains personal data for as long as your account remains active and for a defined period afterward. Retention periods are determined by the nature of the data and the applicable legal requirement.

• Account and identity data: Retained for the duration of the active account and for a period of at least five years after account closure, consistent with Philippine anti-money laundering obligations.
• Transaction records: Financial records are retained for the period required by applicable Philippine tax and gaming regulations, typically a minimum of five years.
• Customer support communications: Retained for a period adequate to resolve outstanding queries and manage any regulatory or legal follow-up.
• Technical and activity logs: Retained for the shorter of the period necessary for security and fraud monitoring purposes or the applicable statutory requirement.

When retention periods expire and no overriding legal obligation applies, jili35 will delete or anonymise the relevant data so that it can no longer be linked to an individual.

7. Cookies and Similar Technologies

jili35 uses cookies and similar browser-based technologies to keep the platform working correctly, maintain your session, and understand how members navigate the site.

Types of Cookies Used

• Essential cookies: Required for the jili35 platform to function. These include session authentication tokens that keep you logged in during an active session. Disabling these cookies will prevent normal platform use.
• Analytics cookies: Used to measure traffic patterns, identify popular pages, and diagnose technical issues. jili35 may use a privacy-respecting analytics service for this purpose. Data collected is aggregated and not linked to individual player identity.
• Preference cookies: Stores your language, display, or notification preferences so you do not need to set them again each session.

You can manage cookie preferences through your browser settings. Blocking essential cookies will affect platform functionality. For analytics or preference cookies, most modern browsers allow you to block or delete these without affecting core features.

8. How We Protect Your Data

jili35 applies a combination of technical and organisational measures to protect personal data from unauthorised access, disclosure, alteration, or loss.

• Data transmitted between your device and jili35 servers is encrypted using industry-standard Transport Layer Security (TLS).
• Stored personal data, including identity documents and financial records, is protected using encryption at rest.
• Access to personal data within jili35 is restricted on a need-to-know basis. Staff members who do not require access to specific data categories to perform their role are denied access by design.
• Account password storage uses hashing rather than plain-text storage. jili35 never stores your raw password and will never ask you to share it by email, chat, or phone.
• Security monitoring tools are applied to detect suspicious access patterns or anomalies in system behaviour.

No platform can guarantee absolute security against every form of cyber threat. If jili35 becomes aware of a data breach that is likely to affect your rights or interests, we will notify you and the relevant Philippine authorities in accordance with applicable requirements.

9. Your Data Rights as a Filipino Player

As a jili35 member in the Philippines, you have the following rights in relation to your personal data. To exercise any of these rights, send a request to support@jili35.best from the email address registered to your jili35 account.

jili35 will respond to verified data requests within a reasonable period. Requests may require identity confirmation before they are processed to prevent unauthorised access to another person's data.

10. No Data Collection from Minors

jili35 is strictly for eligible adults aged 21 and above. The platform does not knowingly collect personal data from individuals under 21 years of age. If jili35 discovers that a registered account belongs to a person under 21, the account will be immediately closed, any balance may be subject to applicable procedures, and all associated personal data will be handled in accordance with applicable law.

If you have reason to believe that a minor has registered with jili35, please contact support@jili35.best immediately with the relevant details so the account can be investigated and closed promptly.

11. International Data Transfers

jili35 may use technology infrastructure or service providers located outside the Philippines. Where personal data is transferred to servers or systems in another country, jili35 will apply appropriate safeguards to ensure that the data receives protection consistent with applicable Philippine data protection standards.

Such safeguards may include contractual data processing agreements with service providers, technical security controls, and restrictions on the scope of data shared. jili35 does not transfer personal data to jurisdictions that do not provide adequate protection without putting appropriate protective measures in place first.

12. Changes to This Privacy Policy

jili35 may update this Privacy Policy from time to time to reflect changes in platform operations, applicable law, or industry best practice. When changes are made, the updated policy will be published on this page with a revised effective date.

Where a change is material — meaning it significantly affects how your personal data is processed — jili35 will provide advance notice through your registered email address or an in-account notification before the change takes effect. Continued use of jili35 after the effective date constitutes acceptance of the revised policy.

We recommend reviewing this page periodically to stay informed about how jili35 protects your data.

13. Contact and Data Requests

For questions about this Privacy Policy, to exercise your data rights, or to report a privacy concern, contact the jili35 Data Privacy team using the details below:

• Email: support@jili35.best
• Subject line for data requests: "Privacy Request – [Your Registered Name]"
• Response timeframe: jili35 aims to acknowledge data requests within a reasonable period and provide a substantive response as quickly as the review allows.

For complaints that jili35 has not resolved to your satisfaction, you may contact the Philippine National Privacy Commission (NPC) through its official channels. The NPC is the regulatory authority responsible for enforcing data privacy rights in the Philippines.